Enter the tracking number from your shipping confirmation email below, and we'll take you straight to its live status.

Where to find your tracking number

We email it the moment your parcel is scanned in by the carrier. Check the email with the subject line beginning "Your order is on the way" — and check your spam folder, since shipping notifications land there more often than they should.

If you have an account with us, every order and its tracking number is also listed under your orders.

Tracking says nothing yet

Give it 24 to 48 hours. A tracking number is issued when the label is created, but it stays blank until the carrier physically scans the parcel into their network. A number that shows no movement on day one is completely normal and does not mean anything has gone wrong.

How long should it take?

• Canada — 2 to 7 business days after dispatch
• United States — 4 to 10 business days after dispatch
• United Kingdom, Australia, New Zealand — 7 to 21 business days after dispatch

Orders leave within one business day of payment. Delivery estimates begin after that, and customs processing on international orders can add time that no carrier can predict.

Still stuck?

If your tracking hasn't updated in over 7 days, or your estimated window has passed, email us at gstoreworldwide@gmail.com with your order number. We'll chase the carrier ourselves. If a parcel is genuinely lost, we replace it — you won't be left arguing with a courier.